Privacy Policy

At The Fox & Hounds, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. What Information We Collect
We may collect the following information when you make a reservation, contact us, or browse our website:

• Name
• Email address
• Phone number
• Booking details
• Any special requests or dietary requirements
• Website usage data (via cookies – see below)

2. How We Use Your Information
We use your personal data to:

• Manage your booking or enquiry
• Contact you regarding your reservation
• Improve our services and website
• Send occasional updates or offers (only if you have opted in)

3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share your information with service providers who help us operate our business (e.g., booking systems), but only under strict confidentiality agreements.

4. Data Storage and Security
We take appropriate measures to protect your personal information. Data is stored securely and only retained for as long as necessary for the purpose it was collected.

5. Your Rights
You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent to receive marketing communications
• Lodge a complaint with the Information Commissioner’s Office (ICO)

6. Cookies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Contact Us
If you have any questions about this privacy policy or wish to make a data request, please contact us at:
info@thefoxcastlebytham.co.uk